FAQ

✨ Frequently Asked Questions

The Port Hotel | Boutique Stay in Port Washington, WI


πŸ›οΈ What makes The Port Hotel different from other hotels near Lake Michigan?

The Port Hotel is a historic boutique hotel in downtown Port Washington, offering just 10 thoughtfully designed suites. Guests love our blend of historic charm, modern comfort, and walkable lakefront locationβ€”all just steps from restaurants, shops, and the marina.

Unlike large chain hotels, every stay here feels personal, quiet, and intentionally curated.


πŸ“ Where is The Port Hotel located?

We are located in the heart of downtown Port Washington, Wisconsin, just one block from Lake Michigan and within walking distance to:

  • The marina and lakefront
  • Local restaurants and coffee shops
  • Boutiques and historic attractions

Perfect for a romantic getaway, weekend escape, or small-town staycation.


⏰ What time is check-in and check-out?

  • Check-in: After 3:00 PM (early check-in may be available upon request)
  • Check-out: 11:00 AM

We aim to make your stay smooth, flexible, and stress-free.


πŸ”‘ How does check-in work?

We offer a simple, seamless self check-in experience designed for ease and flexibility:

  • Your room will be open and ready upon arrival
  • Keys are placed inside your room
  • Building access instructions are sent prior to arrival

No front desk, no waiting β€” just a smooth arrival into your private boutique suite.


πŸ₯ Is breakfast included?

Yes! Guests enjoy access to our Club Lounge, featuring:

  • Complimentary continental breakfast
  • Coffee, tea, and snacks throughout the day
  • A cozy, relaxed space to unwind

A guest favorite and part of the elevated boutique experience.


πŸ› Do you offer luxury or suite-style rooms?

Yes β€” we specialize in spacious boutique suites, including:

  • King and queen rooms with curated design
  • Select suites with Jacuzzi tubs and fireplaces
  • Comfortable layouts ideal for romantic getaways or extended stays

Each room is designed to feel like a private retreat near Lake Michigan.


πŸ’ Is The Port Hotel good for weddings or group stays?

Absolutely. We are a favorite for:

  • Wedding room blocks
  • Bridal party stays
  • Bachelorette weekends
  • Small group getaways

Our intimate 10-room setting allows your group to stay together while still enjoying a private, upscale experience.


🍸 Is there a restaurant or bar on-site?

Yes β€” Moonlight Tavern is located on the first floor, offering:

  • A classic Wisconsin supper club atmosphere
  • Steaks, seafood, and weekend prime rib
  • A full bar with a strong bourbon and whiskey selection

Perfect for a walkable dining experience without leaving the building.


🚫 Are pets allowed?

At this time, The Port Hotel is a pet-free property, helping us maintain a clean, comfortable, and allergy-friendly environment.


πŸšΆβ€β™€οΈ Is the hotel walkable?

Yes β€” one of our biggest highlights.
We are located in a highly walkable downtown area, making it easy to explore:

  • Lake Michigan shoreline
  • Shops and boutiques
  • Dining and nightlife

No car needed once you arrive.


πŸ›οΈ Is the hotel accessible?

The Port Hotel is a historic 1902 building and does not have an elevator. Guest rooms are located on the second and third floors.

We’re happy to help you select the best room for your comfort.


πŸ“Ά Do you offer WiFi and work-friendly spaces?

Yes β€” we offer complimentary high-speed WiFi, plus access to:

  • A comfortable lounge for remote work
  • A media room with a large TV for meetings or entertainment

Great for business travelers and extended stays.


πŸ’³ What is your cancellation policy?

  • Cancellations made 7+ days before arrival receive a full refund
  • Cancellations within 7 days are non-refundable

We recommend booking early for weekends and peak travel dates, as availability is limited.


🎁 Do you offer concierge or special add-ons?

Yes! We offer curated in-room experiences, including:

  • Champagne or sparkling rosΓ© setups
  • Local chocolates and specialty touches
  • Romantic or celebration packages

Designed to create a memorable, elevated stay.


πŸ“… When is the best time to visit Port Washington?

Port Washington is beautiful year-round:

  • Summer: Lakefront, festivals, farmers markets
  • Fall: Colorful foliage and cozy weekends
  • Winter: Quiet, romantic escapes
  • Spring: Peaceful lake views

Every season offers a unique boutique getaway experience.


πŸ’» How do I book the best rate?

For the best rates and availability, we always recommend booking directly:

πŸ‘‰ Book Direct for Less at The Port Hotel

Scroll to Top